Why is email support for Alienware arena so bad? I’ve been trying to get them to resolve an issue for almost a month now where I was not rewarded the 500DRP for checking into the website 26 days and they do not respond unless I send a follow up email. They’ll ask me to check something, which I do and provide them a screenshot and then they’ll just not respond.
Anyone have issues with the DRP reward check in? Last month it said I earned 500 DRP for checking in for 26 days but I never actually got awarded for it. The same thing happened back in July and support gave me a promo code for the inconvenience and then it happened again in September. I tried contacting support but they seem to have ghosted me after asking me to email them screenshots 2.5 weeks ago and was wondering if anyone else has had issues not getting the rewards for checking in 26 days in the month?
